IT Services
Help software for the entire enterprise
Empower your support team with our feature-rich help desk software, designed to accelerate ticket resolution through proactive automations and adaptable workflows. Maximize efficiency as you customize every aspect to align seamlessly with your unique operational needs. Elevate your customer service experience and streamline your support processes with our cutting-edge solution.
About More
Key help desk capabilities of ServiceDesk Plus
SELF-SERVICE
Increase help desk adoption rates
Make your help desk accessible across multiple channels and devices.
FULL STACK ITSM
Ensure high availability of your services
Implement best practice IT service management with ServiceDesk Plus' full-stack ITSM suite.
AUTOMATION
Boost your help desk team's productivity
Relieve your help desk team of repetitive processes by automating them.
CUSTOMIZATIONS
Build the help desk that your business demands
Align your help desk with your organization's goals..
ASSET MANAGEMENT
Maximize asset utilization to ensure optimal ROI
Centrally manage all your IT and non-IT assets right from your help desk software.
NATIVE IT INTEGRATIONS
Control and manage all things IT through 360° ITSM
Extend the scope of your help desk software with contextual integrations.
BUSINESS INTEGRATIONS
Complement your existing business processes
Streamline help desk management processes with business app integrations.
REPORTS AND DASHBOARDS
Monitor the health of your help desk
Gain quick insights on your help desk processes with the built-in reporting module.
SELF-SERVICE
Increase help desk adoption rates
Make your help desk accessible across multiple channels and devices.
